Institute calls for clear local consent and robust safeguards in Automated Passenger Services permitting scheme

The Institute of Licensing (IoL) has submitted its formal response to the Department for Transport’s consultation on the Automated Passenger Services (APS) permitting scheme. In its response, the IoL welcomes the government’s recognition of automated passenger vehicles (APVs) while urging clear guidance and robust safeguards for local licensing authorities and passengers alike.

• Clear Scope of Consent
  Local authorities need unambiguous guidance on what factors they may consider when granting or refusing consent. The IoL asks whether consent can be conditional—for example, restricting days, times, or journey types—and calls for funding to cover additional administrative burdens.

• Passenger Safeguarding
  Permit holders should publish details of the operational model, emergency procedures, and complaint mechanisms. The IoL highlights the importance of measures to identify vulnerable passengers, detect exploitation patterns, and manage lost property or onboard incidents without a human driver.

• Accessibility and Reporting
  Operators must report on accessibility features and assistance functions, demonstrating how older and disabled passengers’ needs are met. Transparent reporting will build trust and ensure services remain inclusive.

• Fit and Proper Standards
  Any individual in control of an APS vehicle—including safety drivers and passenger assistants—should undergo the same criminal record and medical checks required of licensed taxi and private hire drivers.

• Information Sharing and Collaboration
  Effective collaboration and data sharing between the DVSA, local licensing teams, emergency services, and traffic authorities are essential. The IoL calls for formal protocols to support joint learning and rapid issue resolution.

Under Section 83 of the Automated Vehicles Act 2024, licensed APVs will be exempt from local authority taxi and private hire vehicle licensing. However, before any APV may operate as a taxi in a given area, the Driver and Vehicle Standards Agency (DVSA) must seek consent from the relevant local licensing authority. This dual approach balances national standards with local oversight.

The Institute of Licensing will continue to engage with the Department for Transport and local authorities as the APS framework evolves. By providing detailed, actionable guidance, the IoL aims to ensure that automated taxi services enhance mobility while upholding the highest standards of safety, accessibility, and public confidence.