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In 2016 the unnamed driver, who also covered Midsomer Norton, used a customer’s contact details to find her on social media and started calling persistently when she stopped responding.
He was advised to do everything in his power to avoid another complaint, but in 2019 another woman complained he was “inappropriate, just a bit creepy” when he tracked her down to her workplace to return a lost phone and insisted on handing it over personally.
Bath and North East Somerset Council’s licensing subcommittee meeting in December heard that the driver also made racist comments on three occasions in less than a year, the minutes show.
He denied making racist and inappropriate comments but the subcommittee considered the witnesses more credible.
It voted to revoke his private hire operators licence, having previously resolved in October to strip him of his combined Hackney carriage/private hire drivers licence.
But Councillor Steve Hedges voiced concerns about the process at the licensing committee’s meeting on 18th February.
He said: “When these people have their licences revoked, if they choose to appeal, which I know one has, it’s quite possible they can carry on driving for a full year or more.
“That really concerns me, especially if it’s someone putting people in danger or a sex pest or a child sex offender.
“If it’s a serious case, like at least one of the ones we dealt with in the last few months, when you revoke a licence they shouldn’t be allowed to drive, even if they are appealing, until the appeal – otherwise how many more people are going to be put in danger?”
Deputy legal adviser Carrie-Ann Evans said if the committee decides a driver is “no longer fit and proper” it can immediately revoke the licence, but that is reserved for the most serious cases.
Cllr Manda Rigby said: “If anyone is watching this on YouTube I’d hate for them to run away with the thought that we have a large cohort of taxi drivers against whom we have to take action all the time. That’s absolutely not the case.
“Our taxi driver community within Bath and North East Somerset largely sticks by the rules and largely goes above and beyond in terms of helping and trying to be the best ambassadors for the area, as well as being generally very fit and proper to ply their trade.
“Revocation is the nuclear option where we think that nothing else can serve.”
Cllr Rigby said the council’s first priority is public protection and the system works well.
She asked for assurance that if a revocation is appealed it gets dealt with quickly so there is not a long delay when people can carry on driving, and said if a licence is revoked that information needs to be shared with other authorities.
The council is joining a national database to allow that to happen.