Unlicensed dog daycare business owner successfully prosecuted

A dog daycare business owner has been prosecuted for operating without a licence following a lengthy investigation by our Animal Welfare Officer. On 21 October 2024, Harriet Poupart from Mill Lane, Pirbright, pleaded guilty to operating a dog daycare business without a licence. The business, known as ’Poupy’s Pooches’, operated illegally between 2 December 2018 and 26 March 2024.

It is an offence to operate such a business without a licence, under Section 13 of the Animal Welfare Act 2006.

Lead Councillor for Regulatory and Democratic Services, Cllr Merel Rehorst-Smith, said:

“Unlicensed dog day care facilities are not regulated regarding the safety, health, and welfare of our pets. Operators may not have the required knowledge and training in relation to the animals which are entrusted to them. They also take business away from legitimate, licensed premises.”

Miss Poupart pleaded guilty to the charges and was handed a £1,000 fine. She was also instructed to pay full costs to the council and a victim surcharge of £400, a total of £3,939.76.

We issue licences to pet carers and companies after a thorough inspection. Dog day care, kennels, home boarders and catteries all need a licence, ensuring they understand how to handle animals, provide a safe environment and feed them correctly.

Licensed pet carers and companies should display their licence details on all online advertising, including social media. They must also have a licence on the premises, which you should ask to see before arranging your pet care with them. Unlicensed premises are often not covered by any insurance which they may have, meaning that if a claim was needed, no money would be paid out. Unlicenced operators are have a commercial advantage over reputable providers who comply with the licence conditions and regulations.

Cllr Rehorst-Smith added:

“If you are thinking of using a dog day care facility, please do your research. Ask them if they have a licence and check with our Animal Welfare team if you’re suspicious or have any doubts.”