Government pressed on safety risks from taxi and PHV drivers’ use of booking and navigation apps

The Department for Transport has said it has not issued any specific guidance to developers of private hire booking apps or navigation tools, despite growing concerns about driver distraction and road safety.

In a series of written parliamentary questions, Dewsbury and Batley MP Iqbal Mohamed asked ministers what assessment had been made of the impact of app‑based systems on taxi and private hire vehicle (PHV) drivers, and whether the Government planned to issue guidance to ensure such apps can be operated hands‑free.

Transport minister Lilian Greenwood confirmed that no tailored guidance has been produced but said the department “engages with industry and monitors how these technologies are used in practice.” She stressed that the law already places clear responsibility on drivers to maintain full control of their vehicle at all times.

Greenwood reiterated that it is illegal to hold or use a mobile phone while driving — including when stopped in traffic — and that enforcement remains a matter for the police. She added that the Government will continue assessing the benefits of emerging technologies while supporting the development of safer, distraction‑minimising systems.

Mohamed also asked what discussions ministers have held with technology companies on improving safety features to reduce the need for driver interaction while vehicles are in motion. The response indicates that while engagement with industry is ongoing, no formal guidance or regulatory intervention is currently planned.