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Regulatory Manager – Licensing Birmingham (12 month FTC) Closing Date: 16/07/2023

Regulatory Manager – Licensing (12 month FTC)
Birmingham, West Midlands (with hybrid working)

We are recruiting for a Regulatory Manager who is motivated, proactive and enthused to join our team in Birmingham on a 12 month fixed term contract. This role is part of a small team of Regulatory Managers responsible for the day-to-day operational management of the Licensing Department, the management of colleagues and the effective delivery of Licensing’s work and resources.

The Benefits

- Salary of c£39,780 per annum
- Civil service pension, with an employer contribution rate of 27%
- Flexible working
- Hybrid working, with office attendance at least 1 – 2 days per week , specific guidelines are to be agreed with line manager
- 26 days’ holiday, rising to 29 days after two years’ service, with the option to buy up to five days’ extra annual leave

Joining us means working in an organisation certified as a Great Place to Work, respects work-life balance, and completely dedicated to helping you achieve your full potential. Whether that’s through flexible working, really understanding how you work best or exposing you to real opportunities to challenge yourself. If you’re passionate about making your mark on the industry and on society, then we will help you do that.

Your Role

As a Regulatory Manager, you will raise standards in the quality of our decision-making capability through coaching and supporting staff and embedding our duty to pursue the licensing objectives. Working at pace, you will analyse information, resolve issues and manage colleagues who investigate licensing applications to agreed time scales and quality, and help to support and lead productive teams.

Your role will also involve:

- Collaborating with peers to help create a great place to work by coaching and supporting colleagues to achieve results, deliver an efficient, quality service and work effectively as a team.
- Supporting and leading on our regulatory delivery work to ensure consumer interests are at the heart of everything we do. You will be adaptable, flexible, and capable of working across teams to deliver multi-disciplinary outcomes.
- Advising a range of stakeholders about GB regulatory requirements, as well as representing and articulating the Commission’s vision and corporate strategy.
- Acting as a point of contact for licensees and colleagues.

About You

- Experience of managing teams and resource allocation to ensure effective operational delivery. Use of coaching to enhance performance, and critically assessing work to ensure it is of a high quality and is delivered to agreed deadlines.
- Experience of risk management and oversight of risk-based decision making within a regulatory framework.
- Experience in supporting peers and colleagues to resolve daily queries and to make risk-based judgments based on the analysis of complex information.
- Adaptable and comfortable with change and the continual improvement that is required to be a successful risk-based regulator.
- Ability to produce clear, accurate and timely reports for senior management and with excellent writing skills.
- Capable and confident in your understanding and use of technology, including strong/excellent skills in excel, word, Team’s, and outlook.
- Confident communicator in front of both internal and external audiences, including senior officers of large corporations and legal tribunals.

About Us

Set up under the Gambling Act 2005, the Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling. We do this by keeping crime out, protecting children and vulnerable people and ensuring the commercial gambling industry is run fairly and openly. We work with the legal system, the public health system, community groups and the industry itself to understand how we can protect the interests of as many people as possible, as effectively as possible.

The closing date for this role is 16 July.

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