We require an enthusiastic and well-motivated officer to undertake the role of Licensing Officer. They need to have a "can-do" approach to work, with excellent interpersonal skills and the ability to communicate effectively with a variety of audiences. In addition, they must be able to work positively and collaboratively and plan work efficiently and effectively. Experience of working in a local authority licensing environment would be beneficial.
The role holder will be required to manage their own workload which will include dealing with various licensing applications, providing commercial services, responding to day to day technical licensing enquiries with a range of stakeholders.
The Licensing Team is a large team within the Communities and Public Protection Service and is responsible for a wide range of licensing functions. This includes taxis & private hire, alcohol, entertainment, gambling, animal licensing, street trading, caravan & park homes, pavement licensing and much more. We receive and determine thousands of applications annually and are also responsible for setting policies and procedures for doing so whilst collaborating with various stakeholders.
The team is also responsible for investigating non-compliance with licensing law which can involve investigations, prosecutions and licence reviews. Our work includes dealing with applications, business advice, setting policies, collecting income, proactive risk based inspections, reactive visits following complaints, prosecutions, licence reviews and committee hearings.
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g. race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
Whilst the location/work-base for this role has been specified, the current Government guidance around social distancing and our evolving ways of working means that the role may require you to also work remotely (e.g. from home/other locations). We will discuss this with you during the recruitment process.
Please view the role profile here, your application will need to demonstrate how you meet the required criteria. Please ensure you answer all of the pre-screening questions in full, within the application form.