{"id":9116,"date":"2024-06-24T00:00:00","date_gmt":"2024-06-24T00:00:00","guid":{"rendered":"https:\/\/instituteoflicensing.org\/news_archive\/2024\/06\/24\/sia-releases-videos-for-businesses-licence-holders-and-applicants\/"},"modified":"2024-06-24T00:00:00","modified_gmt":"2024-06-24T00:00:00","slug":"sia-releases-videos-for-businesses-licence-holders-and-applicants","status":"publish","type":"post","link":"https:\/\/instituteoflicensing.org\/news_archive\/sia-releases-videos-for-businesses-licence-holders-and-applicants\/","title":{"rendered":"SIA releases videos for businesses, licence holders and applicants"},"content":{"rendered":"<p>The Security Industry Authority (SIA) has published new guidance videos for business users, licence holders and licence applicants.<\/p>\n<p>The 6 new videos provide helpful guidance to business users, licence holders and licence applicants in a visual and easy-to-understand format.<\/p>\n<p>The new videos are:<\/p>\n<ul>\n<li>Guide to the SIA\u2019s business services<\/li>\n<li>Setting up an SIA business account<\/li>\n<li>Using the SIA\u2019s Licence Status Checker or Licence Pay Only services<\/li>\n<li>Keeping your SIA online account up to date<\/li>\n<li>Telling the SIA when something changes<\/li>\n<li>Overview of the Public Space Surveillance (CCTV) licence<\/li>\n<\/ul>\n<p>Iestyn David, the SIA\u2019s Head of Licensing and Service Delivery, said:<\/p>\n<blockquote>\n<p><em>It\u2019s important we give our customers quality advice and guidance to support them with the application process, and that we provide the information so that customers can easily self-serve any queries they have.<\/em><\/p>\n<p class=\"last-child\"><em>We\u2019ve been reviewing the advice and guidance we make available to customers to identify what more we can do to make the information more visual and easily understood. The new videos were developed as part of a wider review by our licensing team, keeping the customer experience at the forefront throughout. We will continue to monitor our contact strategy and continuously improve the advice and guidance we publish to help make the application process as straightforward as possible for new and returning customers.<\/em><\/p>\n<\/blockquote>\n<p>Three new playlists are available on the SIA\u2019s official <a rel=\"external\" href=\"https:\/\/www.youtube.com\/@TheSIAUK\" class=\"govuk-link\">YouTube channel<\/a>, combining existing SIA guidance with the newly released videos:<\/p>\n<ul>\n<li>Playlist 1 \u2013 <a rel=\"external\" href=\"https:\/\/www.youtube.com\/playlist?list=PLm-kj8Pq_32t6WaIgHuWFWqZar1lAH8N8\" class=\"govuk-link\">Applying for an SIA licence<\/a><\/li>\n<li>Playlist 2 \u2013 <a rel=\"external\" href=\"https:\/\/www.youtube.com\/playlist?list=PLm-kj8Pq_32ulHsxYGzUiUkIjjJxV5KNH\" class=\"govuk-link\">Using a personal SIA online account<\/a><\/li>\n<li>Playlist 3 \u2013 <a rel=\"external\" href=\"https:\/\/www.youtube.com\/playlist?list=PLm-kj8Pq_32tJAZqvyQDPThG65K28USE8\" class=\"govuk-link\">Using our business services<\/a><\/li>\n<\/ul>\n<p>The videos will also be accessible via <a href=\"https:\/\/www.gov.uk\/government\/organisations\/security-industry-authority\" class=\"govuk-link\">www.gov.uk\/sia<\/a> and the SIA\u2019s online licensing system.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Security Industry Authority (SIA) has published new guidance videos for business users, licence holders and licence applicants.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-9116","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"modified_by":null,"_links":{"self":[{"href":"https:\/\/instituteoflicensing.org\/news_archive\/wp-json\/wp\/v2\/posts\/9116","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/instituteoflicensing.org\/news_archive\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/instituteoflicensing.org\/news_archive\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/instituteoflicensing.org\/news_archive\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/instituteoflicensing.org\/news_archive\/wp-json\/wp\/v2\/comments?post=9116"}],"version-history":[{"count":0,"href":"https:\/\/instituteoflicensing.org\/news_archive\/wp-json\/wp\/v2\/posts\/9116\/revisions"}],"wp:attachment":[{"href":"https:\/\/instituteoflicensing.org\/news_archive\/wp-json\/wp\/v2\/media?parent=9116"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/instituteoflicensing.org\/news_archive\/wp-json\/wp\/v2\/categories?post=9116"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/instituteoflicensing.org\/news_archive\/wp-json\/wp\/v2\/tags?post=9116"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}