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Licensing Officers - Birmingham City Council Closing Date: 27/04/2022

Recruiter - Birmingham City Council

Location - Licensing Section, Phoenix House, Garretts Green Trading Estate, Valepits Road, Birmingham B33 0TD

Salary - £21,269 - £27,514

Posted - 06 Apr 2022

Closes - 27 Apr 2022

Job Ref - BCC002871

Sector - Local Councils

Job Type - Administration / Clerical / Secretarial - inc PA

Contract Type - Permanent

Working Pattern - Standard

Hours - Full-Time

Site -


We are seeking Licensing Officers to join our very busy General Licensing and Taxi & Private Hire Licensing Teams that are responsible for administering a wide variety of licence applications, registrations and permits under various pieces of legislation including the Town Police Clauses Act 1847, Local Government (Miscellaneous Provisions) Act 1976, Licensing Act 2003 & Gambling Act 2005 as well as a range of other consents including Charitable Street Collections, House to House Collections and Sex Establishment licences.

You will need to be able to demonstrate experience and understanding of either the above legislation and of licensing principles or other similar regulatory processes.

You will be responsible for administering licence applications in accordance with the relevant statutory provisions and the Council’s policies and procedures.

Working as part of a team you will assist in the continuity of administrative support to meet the varied service needs of the business, possess previous administrative experience including excellent verbal, written and IT skills and have high regard to the importance of customer satisfaction. 

You will be reliable, enthusiastic, with a can-do and professional attitude towards the role and have the ability to manage a busy workload.

You will be proficient in the use of MS office, spreadsheets, mail merge and have good communication skills, particularly on the telephone and by email.

The ability to communicate effectively and provide excellent customer service is essential. 

For informal enquiries please contact Principal Licensing Officers David Kennedy or Chris Arundel via their email addresses being: or

Ref: BCC002871

We welcome applications from people with caring responsibilities and flexible working options will be considered.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).