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Flaws in gambling online self-exclusion scheme

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Flaws in gambling online self-exclusion scheme 13th January 2019

A BBC investigation has found a flaw in an online self-exclusion scheme that allows problem gamblers who self-excluded to gamble.

More than 50,000 people have signed up to GamStop, which was launched in April 2018 to allow addicts to ban themselves from online betting platforms.

The BBC found a gambler who had self-referred could still place bets online by simply changing their user details.
GamStop is a free, independent self-exclusion scheme for people with online gambling problems.

Gamblers register their details and choose how long they want to be banned for. They should then not be able to logon to gambling websites.

The Gambling Commission, which regulates the industry, has said it will soon announce the results of a consultation on using ID verification, which would prevent customers gambling using incorrect details on online gambling sites.

GamStop's Fiona Palmer admitted the service was not working well enough.

The Association of British Bookmakers (ABB) said it was "disappointed" with the findings.

However, the trade association added that it was encouraged by the results of a survey of genuine participants of the scheme.

The ABB said an independent survey carried out by charity GambleAware found that "83% said that it had been effective in reducing or stopping their gambling activity and 71% said they have not attempted to use their nominated betting shops since signing up".

Source: BBC

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